Simply fill out the form underneath this text.
Do you have surplus mountain bikes or bike parts? Why not try us for a part exchange or even a direct sale?
We are always looking for good quality, high-end mountain bikes and components so give us a try for a part exchange. We will also consider high quality items as a direct purchase. Depending on our current stock levels we may not always be able to purchase your items but we will always get back to you with a response.
Please note that we do not buy road, bmx or hybrid bikes. As you will see from the website content we are a mountain bike specialist and we do not generally deal with these types of bike.
So simply fill in the form below and we will respond as soon as possible.
Q: How will I get paid and how long will payment take?
A: We normally pay through Paypal as a gift; this is fee free and instant. If preferred we can pay through BACS bank transfer, this may take a few extra days to clear. We pay on receipt of the items, we need to see the items and check them over before releasing funds. Once the items have been checked if being paid via Paypal then funds will be with you instantly, BACS can take a few days. If for any reason we feel the items aren’t as described or something has been missed we will be in touch to discuss a resolution, this can be a price alteration or returning the items.
Q: How long will it take for you to get back to me with a quote?
A: We will endeavor to get back to you via email as soon as possible, we get a large volume of requests through so it can take up to 2 working days to get a response. Please be as clear and concise as possible and provide good images so we can quote straight away without needing to ask for extra information.
Q: I want a part exchange, will you hold the parts?
A: Yes, once the courier has been arranged we will take the part you want off sale. It may take a few days between you initially filling out the form and the courier being arranged so we always advise you to purchase the part straight away. We will still honor a part exchange price if you have already purchased the item at the time of filling out the form.
Q: How long is my quote valid for?
A: Any quotes we provide are valid for 7 days, any longer than this and we reserve the right to alter the quote.
Q: Can I just call for a quote?
A: Afraid not, we don’t give out prices over the phone, we need to see detailed photos of the items showing condition and depending on the part may need to research the market before offering a quote.
Q: Will you arrange for a courier to collect my items?
A: In short yes! We will arrange a courier collection for large items such as wheels, forks, frames, large job lots and bikes. The courier can collect the parcel from your home or work between the hours of 7:30am-5:30pm. You will need to safely package and box the parts, please write our address on the side of the box titled ‘Purchases’. We charge a fixed fee for UK Mainland Collections of £20 which is deducted from the final payment for the goods. Please note this is UK Mainland (Excluding Scottish Highlands) only but we are happy to provide a quote for collections on a case by case basis for other areas. Please note we cannot accept any responsibility for items damaged in transit through poor packaging. If for any reason the parcel is not ready at the arranged time we will re-book for another time and also deduct £10 from the quote to cover the missed collection.
Q: What should I include in the package?
A: As well as the items quoted for please include a note with your contact details including name, phone number, email address, Paypal address/bank account number and sort code, the price quoted and a list of items included in the package. As you can imagine we get quite a few deliveries daily so this info is crucial for a fast and hassle free transaction.
Q: Do my parts need to be clean?
A: Yes your bike or parts need to be clean within reason. We know these are used bike parts and so attract dirt and grime but please give them a quick wash if needed before sending them. We don’t expect them to be showroom clean however if they turn up filthy and unwashed we reserve the right to add a £10 cleaning charge.
Q: Do you buy road bikes?
A: At this moment in time we will not quote road bikes, we are concentrating on our Mountain Bike stock.
Simply fill in the form below.